Privacy Policy
This Privacy Policy describes how Northwest Investment Group (hereinafter referred to as “NWIG, ” “we, ” “us, ” or “our”) collects, uses, and protects the personal information of users (hereinafter referred to as “you” or “your”) who access or use our website and services. We are committed to protecting your privacy and ensuring the security of your personal information.
By accessing or using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our website and services.
1. Information We Collect
We collect several types of information from and about users, including:
Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, username, and password. We collect this information when you register for an account, subscribe to our services, or contact us directly.
Financial Information: As a financial services provider, we may collect financial information such as bank account details, investment portfolio information, and transaction history. This information is necessary to provide our services and comply with legal and regulatory requirements.
Usage Data: We automatically collect information about your interactions with our website and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data helps us understand how users interact with our platform and improve our services.
Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Providing and Improving Services: We use your information to provide you with access to our services, personalize your experience, and improve the functionality and performance of our website and platform. This includes analyzing usage data to identify areas for improvement and developing new features.
Account Management: We use your personal information to create and manage your account, verify your identity, and communicate with you about your account status and updates.
Customer Support: We use your information to respond to your inquiries, resolve issues, and provide customer support. This may involve accessing your account information to understand and address your concerns effectively.
Marketing Communications: With your consent, we may send you promotional emails, newsletters, and other marketing communications about our services and offerings. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the emails.
Legal Compliance: We use your information to comply with applicable laws, regulations, and legal processes. This may include providing information to regulatory authorities or responding to legal requests.
Security: We use your information to protect the security and integrity of our website and services, including detecting and preventing fraud, unauthorized access, and other illegal activities.
3. How We Share Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We share information with third-party service providers who assist us in providing our services, such as payment processors, data analytics providers, and email marketing platforms. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Partners: We may share information with our business partners to offer you products or services that may be of interest to you. In such cases, we will obtain your consent before sharing your information.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order. We will make reasonable efforts to notify you of such requests, unless prohibited by law.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
With Your Consent: We may share your information with third parties with your explicit consent.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
Encryption: We use encryption to protect sensitive information transmitted online.
Access Controls: We restrict access to personal information to authorized personnel only.
Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
Employee Training: We provide training to our employees on data security best practices.
Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider factors such as legal obligations, accounting requirements, and the need to resolve disputes.
When we no longer need your personal information, we will securely delete or anonymize it.
6. Your Rights
You have certain rights regarding your personal information, including:
Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at NWIG@EMAIL.COM. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at NWIG@EMAIL.COM. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Northwest Investment Group
Email: NWIG@EMAIL.COM
Last Updated: 01/01/2026